Privacy Policy Last updated: 24/02/2024
We at Hyper Crest AI are dedicated to protecting your Personal Data and ensuring your privacy.
This Privacy Policy has been designed to keep you informed about how we handle, gather, store, and utilize the information you provide while engaging with the website (the “Website”).
We are committed to upholding the following principles:
• To maintain transparency in the collection and processing of your Personal Data:
We focus on keeping you fully informed so that you can make educated decisions regarding the use of your Personal Data on our Website or when engaging in trades with a third-party trading platform. To facilitate this, we employ various strategies and techniques aimed at providing you with relevant insights into how your Personal Data is processed, ensuring this information is communicated clearly and promptly.
Furthermore, if we determine that specific information needs to be shared with you, we will do so at the appropriate time and place.
We are also eager to address any inquiries you might have and to offer any necessary clarifications, within legal boundaries. For this purpose, feel free to contact us by sending an email to: support@
• To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, making the Website available to you andprovide you with seamless integration to third-party trading platforms (the “Services”), to elevate the user experience on the Website, to refine the Services (including the Website), to safeguard Our rights and interests, to conduct business and administrative activities that facilitate the delivery of the Services to the Website users, and/or to comply with any legal and/or regulatory obligations.
Moreover, We will process Personal Data about you to better understand your unique needs and preferences.
• To dedicate substantial resources to uphold your rights concerning Personal Data about you:
We allocate significant resources to enable you to exercise your rights as a data subject. Therefore, you may contact Us any time you wish to review Personal Data about you, request Us to amend it, delete it, stop using it for specific purposes or altogether, or transfer it to you or to a third party. We will fulfill your requests in compliance with the law.
•To protect Personal Data about you:
While We cannot guarantee absolute protection of the Personal Data about you, We assure you that We use and will continue to employ a comprehensive range of measures aimed at ensuring the Personal Data about you is secure.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company gathers about individuals, and how it is collected, used, shared with third parties, secured, processed, etc.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or in conjunction with additional information that We possess or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring,storage, modification, retrieval, consultation, utilization, transmission, dissemination or any other form of making available, alignment or combination, restriction, deletion, or destruction of Personal Data.
Our Services are designed for a general audience and are not intended for individuals under 18 years of age. We do not knowingly gather or seek information from anyone under the age of 18 or knowingly permit such individuals to use our Services. If we discover that we have collected information about a child, we will take appropriate steps to promptly remove that information.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you whenever you utilize the Services, interact with the service channels, and visit the Website. Sometimes, you will actively provide us with the Personal Data, and in other instances, we will collect Personal Data about you by observing and analyzing your interaction with Our Services and/or Our service channels or obtain your data from our third-party collaborators.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to provide us with any Personal Data about you. However, in some situations, withholding such Personal Data may prevent us from delivering the Services, may hinder your use of the Website, and/or may cause the Services and the Website to function improperly.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This information includes online activity logs, traffic data (including, without limitation, IP address, time of access, date of access, web and mobile page(s) visited, language used, software crash reports, and type of browser used, information regarding the device you used. Some of this information may not identify you personally, and therefore may not constitute Personal Data.
Personal Data We receive from you: any Personal Data you willingly provide to us when interacting with a third-party trading platform through us.
Personal Data You Voluntarily Provide for Third-Party Trading Platform Access: This encompasses your complete name, contact number, and email address.
5. Objectives of Processing Personal Data and Their Legal Foundations
Hyper Crest AI processes your Personal Data for various purposes described in this section, following the applicable legal framework.
We ensure that Personal Data processing at Hyper Crest AI only occurs when there's a valid legal basis. The legal grounds on which we might process your Personal Data include:
- Your explicit consent for processing your Personal Data for specific purposes. This applies when you provide your information on our Website to facilitate submission to third-party trading platforms.
- Processing is essential for pursuing legitimate interests by Hyper Crest AI or a third party. For instance, enhancing Our Services or managing legal claims.
- Processing is required to fulfill a legal obligation applicable to Hyper Crest AI.
If you need further insights into how your Personal Data processing supports the legitimate interests of Hyper Crest AI or a third party, don't hesitate to contact us via email at any time.
Below, we outline the motives behind our processing of your Personal Data and the legal justifications for such actions:
| Purpose | Legal Basis | |
| 1 |
Facilitating the submission of your details to third parties upon your request for the purpose of engaging in digital trading activities. We gather Personal Data about you to transmit it to third parties, should you expressly ask for such a submission. |
Your consent has been obtained for processing your Personal Data for specific objectives. |
| 2 |
Addressing your inquiries, requests, and/or complaints Handling your Personal Data is necessary to address any questions you have regarding your use of the Services. |
Processing is crucial for the legitimate interests pursued by Hyper Crest AI or a third party. |
| 3 |
To fulfill any legal duties or court and administrative directives We handle your Personal Data to meet our numerous legal responsibilities. |
Processing is required to comply with a legal duty applicable to the Company. |
| 4 |
To enhance Our Services We might utilize your Personal Data to enhance Our Services. This processing includes, among other things, crash logs or any malfunction reports gathered concerning Services. |
Processing is necessary to pursue the legitimate interests of the Company or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is necessary to pursue the legitimate interests of the Company or a third party. |
| 6 |
To carry out and sustain various activities supporting Our Services Such activities encompass back-office operations, business development strategies, strategic decision-making, and oversight frameworks, among others. |
Processing is essential for advancing the legitimate interests pursued by the Company or a third party. |
| 7 |
To conduct analysis, including statistical analysis We employ various analytical methods (including statistical ones) to inform our decision-making on multiple matters. |
Processing is essential for advancing the legitimate interests pursued by the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may process your Personal Data to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms, conditions, and policies. |
Processing is essential for advancing the legitimate interests pursued by the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
Hyper Crest AI may also share your Personal Data with third parties that assist us with services such as storage, hosting, IP address information, user experience analysis, and technical diagnostics.
Furthermore, if you request us to share specific Personal Data with third-party trading platforms, we will provide the information you supply to us for that purpose. The third parties will handle your Personal Data according to their privacy policies. We may share your Personal Data with various third-party trading platforms.
Hyper Crest AI might also share your Personal Data with affiliated entities and business partners, offering resources that help us enhance and elevate the quality of services and products available to our users.
We may disclose your Personal Data to governmental, local, official, and regulatory authorities if required to safeguard our interests, rights, and assets, or those of third parties, including initiating, exercising, or defending legal claims.
Additionally, we may reveal your Personal Data to prospective buyers, investors, or lenders to Hyper Crest AI or any company within our corporate group. This also applies in cases of similar transactions, such as the sale of company assets, or in connection with mergers, reorganizations, consolidations, or bankruptcy proceedings involving Hyper Crest AI or any affiliated company.
7. Cookies and Third Party Services
We may employ certain third-party services, like analytics providers or advertising companies on our Website, which may also use cookies or other technologies. These practices and providers are governed by their respective policies.
A cookie (a small text file) is installed on the device you use to visit or access the Website. Cookies enable the collection of information about you and your behavior, in order to
enhance your experience, remember your preferences, and tailor products and services that may pique your interest. Cookies are also utilized for gathering statistics and conducting analytics.Among the cookies we use are session cookies, which are temporarily stored on your device until you close your web browser. Additionally, we use persistent cookies that remain on your device after browsing, allowing the Website to recognize you as a returning visitor.
Cookie Categories:
Our cookies are categorized by their functionality as follows:
| Cookie Type | Function | Further Details |
| Strictly Necessary Cookies |
These cookies are crucial for navigating the Website and utilizing requested features. They deliver our content, products, and services that you have requested. They are indispensable for downloading or streaming information, enabling smooth navigation, feature use, and revisiting previously viewed pages. |
These cookies gather personal data like your username and last login date, confirming your logged-in status on the Website. These cookies are automatically removed when you shut down your web browser (session cookies). |
| Functionality Cookies | These cookies help recognize you when you revisit the Website, enabling us to remember your selections and preferences. | Unlike session cookies, these remain active even after you close your web browser, lasting until their designated expiry date. |
| Performance Cookies | Designed to deliver aggregated data on the Website's performance, these cookies assist us in enhancing and testing user experiences. Additionally, they enable us to perform analytical tasks on the Website. |
These cookies gather anonymous information that does not pertain to an identified or identifiable individual. The lifespan of these cookies varies; some are removed once you close your browser, while others remain indefinitely. |
Blocking and Deleting Cookies
You have the option to adjust your browser settings to block or erase some or all cookies. Below are links to guides on how to accomplish this in several popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that if you choose to proceed, certain features and functionalities of the Website might not operate as expected.
ONLINE TRACKING NOTICE
CURRENTLY, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Hyper Crest AI will keep your Personal Data for the necessary duration to achieve the processing purposes outlined in this Policy, or longer if required by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a 12-month period, and with your consent, extend this for an additional 12 months.
To prevent retaining Personal Data longer than necessary, we periodically review our data to determine if any Personal Data can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to another country or to international organizations. In such cases, Hyper Crest AI will implement suitable safeguards to ensure your data's protection and guarantee enforceable data subject rights and effective legal remedies are available.
If you reside in the EEA (European Economic Area), please be informed that these protections and safeguards will be in place if any of the following conditions are met:
- The transfer is directed to a third country or an international organization that the EU Commission has deemed to offer an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer occurs under a legally binding and enforceable agreement between public authorities or bodies as per Article 46(2)(a) of the GDPR; or
- The transfer adheres to standard data protection clauses endorsed by the EU Commission pursuant to Article 46(2)(c) of the GDPR. You can review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
Should you wish to inquire about the protective measures we utilize to safeguard the Personal Data about you that is transferred to a third country or an international organization, please send an email to: support@
10. Safeguarding Your Personal Data
We employ suitable technical and organizational measures to maintain an appropriate level of security for Personal Data, considering the risks involved in processing, especially those arising from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for excellence, we cannot promise flawless performance regarding the privacy of your Personal Data. We will not be responsible for any indirect, incidental, consequential, or punitive damages associated with the use or release of Personal Data about you, including but not limited to, disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
Due to legal or other obligations outside of our control, we may be required to transfer Personal Data about you to third parties,like governmental entities. In these situations, our ability to influence the level of protection that your Personal Data receives from these third parties is limited.
Transmitting Personal Data over the internet cannot be entirely secure. Therefore, Hyper Crest AI cannot guarantee the safety of your Personal Data when it's being transmitted to us via the internet.
11. Links To Websites of Third Parties
Our Website may include links to third-party websites and/or applications. Hyper Crest AI does not have control over these external sites and apps, nor over their collection and processing of your Personal Data. We are not accountable for these websites or applications, nor their privacy and data protection practices. This Policy is not applicable to actions taken on such websites and/or applications.
When you navigate to such third-party websites and/or applications, we advise you to thoroughly review their privacy policies before engaging with them and before sharing any of your Personal Data.
13. Your Rights in Respect Of The Personal Data About You
Generally, you are entitled to request confirmation from us regarding the collection of your Personal Data, to review it, to amend the data if necessary, and to request the deletion of Personal Data no longer needed by Hyper Crest AI. You may also limit your consent for specific processing of your Personal Information.
If you are an EEA resident, please read the following section:
You are entitled to specific rights concerning your Personal Data. To exercise these rights, you can submit a request to the following email address:
Right of access
You have the right to receive confirmation from Hyper Crest AI regarding whether your Personal Data is being processed and, if so, access to the Personal Data and the following details.information: (1) the purposes for which the processing is carried out; (2) the categories of Personal Data involved; (3) the recipients or groups of recipients who have been or will be given access to the Personal Data, especially those in non-EEA countries or international bodies; (4) if feasible, the anticipated duration for storing the Personal Data, or if not feasible, the criteria used to determine this duration; (5) the existence of the right to request rectification or deletion of your Personal Data from the Company, or to restrict its processing, or to object to such processing; (6) the right to file a complaint with a regulatory authority; (7) if the Personal Data wasn't obtained directly from you, any available details regarding its origin; (8) the presence of profiling activities; and (9) if Personal Data is sent to a non-EEA country or an international organization, the relevant safeguards in place for the transfer.
Hyper Crest AI will provide you with a copy of the Personal Data being processed and may impose a reasonable charge for any additional copies you request. If you submit your request electronically, and unless specified otherwise by you, the information will be delivered in a standard electronic format.
The right to obtain a copy of the Personal Data should not negatively impact the rights and freedoms of others. Hence, if fulfilling the request compromises others' rights and freedoms, Hyper Crest AI may either limit or deny your request.
Right to Rectification
You are entitled to request from Hyper Crest AI the correction of any incorrect Personal Data related to you. Considering the purposes of processing, you also have the right to have incomplete Personal Data completed, potentially by providing a supplementary statement.
Right to Erasure
The following conditions justify erasure: (a) the Personal Data is no longer necessary for the purposes it was collected or processed; (b) you retract your consent on which the processing is based, and no other legal basis exists for processing; (c) you object at any time, based on your particular situation, to the processing of your Personal Data on grounds of legitimate interests pursued by us or a third party, with no overriding legitimate grounds for processing; (d) you oppose the processing of your Personal Data for direct marketing purposes; (e) thePersonal Data has been improperly handled; or (f) your Personal Data must be deleted to comply with a legal requirement under European Union or Member State law that applies to the Company.
This right does not apply if the processing is necessary (a) to fulfill a legal obligation that requires processing under European Union or Member State law applicable to the Company; or (b) for the creation, exercise, or defense of legal claims.
Right to Restrict Processing
You are entitled to request that the Company restricts the processing of your Personal Data if any of the following situations arise: (a) you dispute the accuracy of the Personal Data, allowing the Company time to verify it; (b) the processing is unlawful and you oppose erasure, opting instead to restrict its use; (c) the Company no longer requires your Personal Data for processing, but you need it for legal claim purposes; (d) if processing your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we can show compelling legitimate reasons that outweigh your interests, rights, and freedoms or are necessary for legal claims; or (e) if your Personal Data is processed for direct marketing, including profiling related to such marketing.
If the processing of your Personal Data has been restricted as per your request, it shall, except for storage, only be processed with your consent or for the creation, exercise, or defense of legal claims, or for protecting the rights of another individual or legal entity, or for significant public interest reasons of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you've provided to the Company, in a structured, commonly used, and machine-readable format. Additionally, you can transfer this data to another entity if the processing is based on your consent or a contract you're part of, and if the processing is automated.
When you exercise your right to data portability, you can request to have your Personal Data transmitted directly from the Company to another organization, provided it is technically feasible. This right does not compromise your rights or the Company's obligations concerning data deletion. Additionally, the exercise of this right must not infringe on the rights and freedoms of others.
Right to Withdraw Consent
You can withdraw your consent for us to process your Personal Data at any time. This will not affect the legality of any data processing conducted before your withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any time, especially if it concerns your particular situation and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling linked to these interests. Upon your objection, we will cease processing your Personal Data unless we can demonstrate compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, you have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals concerning the processing of Personal Data within the European Union.
Your rights concerning Personal Data, as described in this section 13, may be limited by European Union or Member State laws applicable to the Company.
We will provide you with the requested information as per your rights outlined in this section 13 without undue delay and, in any event, within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and number of requests. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested in accordance with your rights outlined in this section 13 will be provided free of charge, unless specified otherwise in this section 13. Where requests are manifestlyunwarranted or excessive, particularly due to their repetitive nature, we may either (a) impose a reasonable fee, considering the administrative expenses of supplying the requested information or communication, or (b) decline to proceed with the request.
Hyper Crest AI may ask you to provide additional details necessary to verify your identity in order to process your request according to the rights outlined in this section 13, if we have valid concerns regarding the identity of the individual making the request.
12. Modifications to This Policy
We may periodically update the terms of this Policy. When we do so, we will notify you by posting the revised Policy on the Website. Additionally, when significant changes are made, we will endeavor to notify you through communication methods we consider reasonably effective and by posting a notice on the Website. Unless specified otherwise, all modifications will become effective upon the publication of the updated Policy on our Website.